Order-taking and Customer Services
The ultimate aim of any communication and
distribution strategy is to ensure your products and publications are
accessible to your customers and end-users.
TSO makes this a reality.
Why work with TSO?
For our dedicated and fully trained
customer services team of 60 agents, customer service excellence is second-nature. TSO's 2008 Customer Satisfaction Survey score was 92.3%, putting us in the top 2% of more than 500 organisations surveyed within the supply and distribution sector. Scale is not an issue
since we deal with over 600,000 phone and written contacts per year.
Find out more about TSO's Customer Satisfaction Survey 2008
Services available
- Cross-selling
- Enquiry
resolution
- Experienced handling of security-sensitive products
- Order handling by phone, email and fax
- Publication searches
- Technical Support
- Telephone orderline service
Read how TSO provides dedicated order-taking and customer services solutions for QCDA.
To discuss your
individual requirements call 0870 600 5522 or email
tsoservices@tso.co.uk.